SHIPPING POLICY

At Toyotone, we are committed to delivering your audio products safely and on time. This Shipping Policy explains our order processing, shipping timelines, and delivery terms.

“Toyotone – A brand powered by Vraj Powertronics (Established 1981).”

1. ORDER PROCESSING

  • All orders are processed within 2–6 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order is shipped, you will receive shipment details via email or SMS.

2. SHIPPING COVERAGE

  • We currently ship across India.
  • International shipping is not available unless specifically agreed upon in writing.

3. DELIVERY TIMELINE

  • Standard delivery time is 5–10 business days, depending on your location and courier partner.
  • Delivery timelines may vary for remote or non-serviceable areas.
  • Delays caused by courier partners, weather conditions, strikes, or unforeseen events are beyond our control.

4. SHIPPING CHARGES

  • Shipping charges, if applicable, will be clearly mentioned at checkout.
  • Any additional charges such as octroi, entry tax, or local levies (if applicable) must be borne by the customer.

5. DELIVERY TERMS

  • Please ensure your shipping address and contact details are accurate at the time of placing the order.
  • Toyotone is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
  • Orders will be delivered to the address provided during checkout only.

6. DAMAGED OR TAMPERED PACKAGES

  • If you receive a package that appears damaged, opened, or tampered with, please do not accept delivery.
  • If accepted, kindly record an unboxing video and contact us within 24 hours of delivery at toyotoneaudio@gmail.com with photos/videos for assistance.

7. UNDELIVERED OR RETURNED SHIPMENTS

  • If a shipment is returned due to customer unavailability, incorrect address, or refusal to accept delivery, re-shipping charges will be borne by the customer.

  • Refunds (if applicable) will be processed after deducting shipping and handling charges.

8. FORCE MAJEURE

Shipping and delivery may be delayed due to circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Courier or transport strikes
  • Government restrictions or emergencies
  • System or network failures

9. POLICY UPDATES

Toyotone reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are advised to review this policy periodically.

For any shipping-related queries, please contact us at:
📧 toyotoneaudio@gmail.com